All products sold on Wonder Workbooks are digital downloads (printable PDFs/files). Because of the instant, downloadable nature of these products, all sales are final and we do not offer refunds, returns, or exchanges once a purchase is completed and the file has been made available for download.
By completing your purchase, you acknowledge and agree that:
• No physical product will be shipped to you.
• You are purchasing a license to download and print the digital file(s) for personal use.
• Access to the file is granted immediately upon purchase, which is why refunds cannot be offered.
Exceptions
We want you to be happy with your purchase, so we will offer a refund or replacement file in the following cases:
• Corrupted or defective file — if the file won’t open or is missing pages/content
• Duplicate purchase — if you were accidentally charged twice for the same item
• Significant discrepancy — if the item received is materially different from what was described in the listing
To request a resolution under these exceptions, contact us on our website within 7 days of purchase with your order number and a description of the issue. We’ll fix or replace the file, or issue a refund if the issue can’t be resolved.
Change of Mind
Because these are instant-download digital goods, we’re unable to offer refunds for:
• Accidental purchases
• Buyer’s remorse or change of mind
• Printing issues on the customer’s end (e.g., printer settings, paper size, ink)
• Difficulty using or understanding the product
We encourage you to review the product description, preview images, and size/format details carefully before purchasing. If you have questions before buying, reach out on our website— we’re happy to help.
Non-Delivery
If you did not receive your download link or file, please:
1. Check your spam/junk folder
2. Confirm the email address entered at checkout is correct
3. Contact us at [support email], and we will resend your file promptly
Contact Us
For any questions about this policy, please reach out on our website.